Fintrek / Refund and Cancellation Policy
Refund and Cancellation Policy
Last updated: October 2026.
What you buy
- A subscription to add new records in Fintrek after the 30-day free trial: $4.99 a month or $49 a year. It renews automatically until cancelled. Everything you have already recorded stays available to you without a subscription.
Cancellation
- Cancel any time on app.fintrek.app/pay → “Manage subscription”, or write to us. The subscription stays active until the end of the period you paid for; it is not renewed after that. Your records, reports and export remain available.
Refunds
- First payment: if Fintrek is not for you, write within 7 days of your first payment and we refund it in full, no questions asked.
- Renewals are not refunded, except for a billing error or a charge after you cancelled — those we always refund in full.
- Refunds go back to the original payment method through Dodo Payments and usually appear within 5–10 business days.
How to contact us
- Write to support@fintrek.app from any address and tell us your Telegram name or the e-mail used at checkout. We reply within two business days.